Billing & Subscription

Managing Your Meoz Pro Subscription

Meoz uses Lemon Squeezy as our merchant of record to process payments securely. You can view past orders, download official VAT invoices, update payment methods, check upcoming renewals, or cancel your subscription at any time.

1. Accessing Your Billing Portal

You can access your billing account without remembering any passwords using Lemon Squeezy's secure Customer Portal:

  1. Go to app.lemonsqueezy.com/my-orders (or click "Manage Subscription" / "View Order" in your email receipt).
  2. Enter the email address you used when subscribing to Meoz Pro.
  3. Open the login link sent to your inbox to securely sign in.

Open Lemon Squeezy Portal ↗

💡 Using an email that also manages a Lemon Squeezy store?

If your email is associated with a Lemon Squeezy merchant or team account, clicking the email sign-in link might automatically redirect you to the merchant dashboard (app.lemonsqueezy.com). If that happens:

  • Simply open app.lemonsqueezy.com/my-orders in your browser tab (since you are now authenticated, it will immediately display your buyer subscriptions and orders).
  • Or click your profile avatar in the bottom-left corner of the merchant dashboard and choose "My Orders".
  • Or click the "Manage Subscription" link directly in your original purchase receipt email from noreply@lemonsqueezy.com.

2. Downloading Invoices & Tax Receipts

If you need an invoice for business expense reporting or tax compliance:

  • In your Customer Portal, click on the specific Meoz Pro order or invoice under Orders.
  • Click Download Receipt or Generate Invoice.
  • You can add your company name, business address, and VAT/tax identification number before downloading the final PDF.

3. Updating Payment Methods

If your credit card has expired, or you wish to switch between card, Apple Pay, or PayPal:

  • Navigate to the Subscriptions tab in your Lemon Squeezy portal.
  • Select your active Meoz Pro subscription and click Update Payment Method.
  • Enter your new payment details and confirm. All future renewals will automatically use this updated payment source.

4. Checking Renewal Dates & 7-Day Trial Status

You can check the exact date of your next billing cycle or trial conclusion at any time:

  • Under Subscriptions, locate your Meoz Pro plan.
  • The card displays your current plan status (Trialing or Active), renewal amount, and next billing date.
  • If you are in the 7-day free trial, you will not be billed until the trial period ends.

5. Cancelling or Resuming Your Subscription

We believe in honest software with zero dark patterns. You can cancel your subscription at any moment with no hassle:

  • In the portal, open your Meoz Pro subscription details and click Cancel Subscription.
  • Your Meoz Pro access will remain 100% active until the end of your current paid billing period or trial.
  • You will never be charged again after cancellation. You can also resume your subscription with a single click before the period expires.

Looking to manage active computers instead?

Each Meoz Pro license covers up to 3 personal Macs. If you need to deactivate an older machine to free up a slot, visit our dedicated guide:

View Device Management Guide →

Need Further Help?

If you have any questions regarding your billing, invoices, or need a manual receipt adjustment, please reach out to Meoz Support — support@meozai.comⓘ and we will assist you gladly.